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FCIAAO 2008 Spring Seminar

 

"Public Relations and Customer Service" - April 8th, 2008

 

To make reservations, please contact the hotel directly at:
Doubletree Westshore
4500 West Cypress Street
Tampa, FL 33607
(813) 879-4800
 

Price: FCIAAO Members - $65/Non Members - $85
Location: Doubletree Tampa Westshore, Tampa, FL
 

This interactive seminar promises to establish the essential skills that can help you feel confident when serving the public.  Learn how to turn a difficult situation around with exceptional customer service and proven public relations methods.

During this Public Relations and Customer Service Seminar; you will learn:

  • The importance of public relations

  • Understand the objectives for public relations and customer service

  • How to identify and capture your audience

  • Points out how to develop and implement a plan

  • Understand constant public relations

  • How to handle speaking engagements, press conferences, newspapers and press releases

  • Understand the results of public relations and customer service

Let’s learn how to improve our business and ourselves through improving public relations and customer service.

Presenter: George Donatello, CMS

In both the public and private sector, George brings a variety of experiences to the table. He has worked as a geologist, surveyor, county assessor, chief appraiser, statewide reappraisal coordinator, chief cartographer, GIS director in the public sector, and was the reappraisal director for the largest county revaluation completed in the US in the last 20 years. George was elected president of the International Association of Assessing Officers (IAAO) in 1994 and has attained the IAAO professional designation of CMS. 

George has won regional and national recognition from the Jaycees, Toastmasters and Dale Carnegie with his presentation skills.  Because of his training and experience George has made thousands of presentations on hundreds of different topics to civic and professional organizations.


Register Here

 

 

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